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    5% usage markup

    Transparent Usage Pricing

    Usage fees are normal when your CRM sends texts, emails, calls, AI actions, or other metered services. HARBORR keeps the markup simple: only 5%.

    Most small businesses only see usage fees when their account actually sends messages, makes calls, verifies emails, runs AI actions, or uses other metered tools.

    Monthly Plan

    Your monthly HARBORR plan covers access, included support, onboarding resources, and plan-level features.

    • HARBORR Pro
    • HARBORR Concierge
    • CRM Management retainers
    • Optional monthly add-ons

    Usage Fees

    Usage fees are metered costs based on what your account actually uses.

    • SMS and MMS
    • Email sending & verification
    • Phone calls
    • AI usage & Workflow actions

    Estimate Your Usage

    Select a category and enter an estimated quantity to see what the usage cost would look like with HARBORR's 5% markup.

    SMS is billed by segment. A long message, emoji, or special character can count as more than one segment.

    Estimated Total
    $8.71
    1,000 segments × $0.008715

    What does this look like in real life?

    1,000 SMS segments

    $8.72
    1,000 × $0.008715

    Enough for a modest follow-up or reminder campaign, depending on message length.

    10,000 emails

    $7.09
    10,000 × $0.000709

    A large email send can still be inexpensive compared with SMS.

    300 outbound call mins

    $4.41
    300 × $0.0147

    Call usage depends on how much your team or automations use phone features.

    1,000 workflow actions

    $10.50
    1,000 × $0.0105

    Premium workflow actions are usage-based when specific premium triggers or actions run.

    Full Usage Rate Table

    Rates shown are HARBORR’s current rebilled usage rates and may change if upstream platform/provider pricing changes. Last updated: June 2, 2026.

    CategoryHARBORR RateUnitNotes
    Phone SystemOutbound Calling$0.0147per minuteMaking calls
    Phone SystemInbound Calling$0.008925per minuteReceiving calls
    Phone SystemSMS$0.008715per segmentSMS is billed by segment
    EmailEmail Sending$0.000709per emailApplies to email usage
    EmailDedicated IP$69per month/IPOptional dedicated email IP
    WorkflowPremium Workflow Actions$0.0105per executionPremium workflow triggers/actions
    Email VerificationLC Email Verification$0.002625per verificationLimited to LC Email
    Content AIText$0.0945per 1,000 wordsContent AI word generation
    Content AIImages$0.063per imageContent AI image generation
    AI ModelsWorkflow External AI Models - Input$0.63per 750,000 wordsExample rate shown; varies by model and token usage
    AI ModelsWorkflow External AI Models - Output$2.52per 750,000 wordsExample rate shown; varies by model and token usage
    Conversation AIMessages$0.021per messageConversation AI message usage
    Conversation AIVoice$0.1365per minuteConversation AI voice usage
    WhatsAppWhatsApp Usage$0.0777per conversation/usage unitWhatsApp usage rates may vary by region/type
    Reviews AIReview Response$0.0105per review responseAI-generated review responses
    DomainsDomain Purchase$10.5per domainDomain cost may vary by TLD
    Funnel AIFunnel AI$1.0395per funnelFunnel AI generation
    Agent StudioAgent Studio$0.2625per 750,000 wordsAgent Studio AI usage example

    Optional Add-Ons

    Some features are optional add-ons rather than usage fees. These are monthly or plan-based tools you can enable if they fit your account.

    Add-OnClient PriceNotes
    WhatsApp$15Optional WhatsApp access/add-on
    Prospecting$35Prospecting add-on
    Branded Client Portal Mobile App$55Branded client portal mobile app
    Listings$35Monthly listings plan
    Listings - 6 Months$173Smart Saver listing plan
    Listings - Annual$345Annual listings plan
    WordPress$14WordPress hosting/add-on
    AI Employee$100AI Employee add-on
    SEO by Search Atlas$100SEO add-on powered by Search Atlas
    Workflow Pro - Starter$14Starter tier
    Workflow Pro - Growth$35Growth tier
    Workflow Pro - Scale$70Scale tier
    Dedicated IP$69Dedicated IP for email sending
    Ad Manager$0Currently shown as $0 in HARBORR settings. Available where enabled; pricing may change if upstream pricing changes.

    Frequently Asked Questions

    Know what you're paying for.

    Choose the HighLevel setup that fits how much control, support, and transparency you want.