Transparent Usage Pricing
Usage fees are normal when your CRM sends texts, emails, calls, AI actions, or other metered services. HARBORR keeps the markup simple: only 5%.
Most small businesses only see usage fees when their account actually sends messages, makes calls, verifies emails, runs AI actions, or uses other metered tools.
Monthly Plan
Your monthly HARBORR plan covers access, included support, onboarding resources, and plan-level features.
- HARBORR Pro
- HARBORR Concierge
- CRM Management retainers
- Optional monthly add-ons
Usage Fees
Usage fees are metered costs based on what your account actually uses.
- SMS and MMS
- Email sending & verification
- Phone calls
- AI usage & Workflow actions
Estimate Your Usage
Select a category and enter an estimated quantity to see what the usage cost would look like with HARBORR's 5% markup.
SMS is billed by segment. A long message, emoji, or special character can count as more than one segment.
What does this look like in real life?
1,000 SMS segments
Enough for a modest follow-up or reminder campaign, depending on message length.
10,000 emails
A large email send can still be inexpensive compared with SMS.
300 outbound call mins
Call usage depends on how much your team or automations use phone features.
1,000 workflow actions
Premium workflow actions are usage-based when specific premium triggers or actions run.
Full Usage Rate Table
Rates shown are HARBORR’s current rebilled usage rates and may change if upstream platform/provider pricing changes. Last updated: June 2, 2026.
| Category | HARBORR Rate | Unit | Notes |
|---|---|---|---|
| Phone SystemOutbound Calling | $0.0147 | per minute | Making calls |
| Phone SystemInbound Calling | $0.008925 | per minute | Receiving calls |
| Phone SystemSMS | $0.008715 | per segment | SMS is billed by segment |
| EmailEmail Sending | $0.000709 | per email | Applies to email usage |
| EmailDedicated IP | $69 | per month/IP | Optional dedicated email IP |
| WorkflowPremium Workflow Actions | $0.0105 | per execution | Premium workflow triggers/actions |
| Email VerificationLC Email Verification | $0.002625 | per verification | Limited to LC Email |
| Content AIText | $0.0945 | per 1,000 words | Content AI word generation |
| Content AIImages | $0.063 | per image | Content AI image generation |
| AI ModelsWorkflow External AI Models - Input | $0.63 | per 750,000 words | Example rate shown; varies by model and token usage |
| AI ModelsWorkflow External AI Models - Output | $2.52 | per 750,000 words | Example rate shown; varies by model and token usage |
| Conversation AIMessages | $0.021 | per message | Conversation AI message usage |
| Conversation AIVoice | $0.1365 | per minute | Conversation AI voice usage |
| WhatsAppWhatsApp Usage | $0.0777 | per conversation/usage unit | WhatsApp usage rates may vary by region/type |
| Reviews AIReview Response | $0.0105 | per review response | AI-generated review responses |
| DomainsDomain Purchase | $10.5 | per domain | Domain cost may vary by TLD |
| Funnel AIFunnel AI | $1.0395 | per funnel | Funnel AI generation |
| Agent StudioAgent Studio | $0.2625 | per 750,000 words | Agent Studio AI usage example |
Optional Add-Ons
Some features are optional add-ons rather than usage fees. These are monthly or plan-based tools you can enable if they fit your account.
| Add-On | Client Price | Notes |
|---|---|---|
| $15 | Optional WhatsApp access/add-on | |
| Prospecting | $35 | Prospecting add-on |
| Branded Client Portal Mobile App | $55 | Branded client portal mobile app |
| Listings | $35 | Monthly listings plan |
| Listings - 6 Months | $173 | Smart Saver listing plan |
| Listings - Annual | $345 | Annual listings plan |
| WordPress | $14 | WordPress hosting/add-on |
| AI Employee | $100 | AI Employee add-on |
| SEO by Search Atlas | $100 | SEO add-on powered by Search Atlas |
| Workflow Pro - Starter | $14 | Starter tier |
| Workflow Pro - Growth | $35 | Growth tier |
| Workflow Pro - Scale | $70 | Scale tier |
| Dedicated IP | $69 | Dedicated IP for email sending |
| Ad Manager | $0 | Currently shown as $0 in HARBORR settings. Available where enabled; pricing may change if upstream pricing changes. |
Frequently Asked Questions
Know what you're paying for.
Choose the HighLevel setup that fits how much control, support, and transparency you want.